CRM

esCRM is a module designed specifically for the management of customer relations through the registration of phone calls, meetings, e-mails etc. The solution is recommended in particular as an aid in the daily work of sales representatives, telemarketers and staff working in Customer Service departments. Equipped with a functionality dedicated to the generation of staff activity reports, esCRM is a perfect tool for tracking the efficiency and progress of staff members.

Other functions, including calendar sharing and registration/reservation of company resources, make it possible to easily organize Users’ work and quickly check current and planned future absences of fellow employees.

Another advantage is the clarity of display of tasks included in the calendar (highlighting of meetings, new tasks, order completion, etc.), helping staff members to quickly and efficiently check what activities must be performed on any given day.

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